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Belmond Royal Scotsman Health & Safety
Belmond Royal Scotsman Open Deck Platform
 
Contents Belmond Royal Scotsman Health & SafetyMessage from Gary Franklin Vice President, Trains & CruisesHere is an extract from a statement by Gary Franklin about Belmond Royal Scotsman Health & Safety: In light of the COVID-19 pandemic, we wish to reassure you that your safety and well being are our highest priority. We have put careful new protocols in place, ensuring you can continue to enjoy the pleasures of your journey with confidence. We’ve outlined the main procedures regarding your journey below. Belmond Royal Scotsman Before Arrival / Check In
Face MasksPlease bring your own face covering or mask. The UK Government's Department for Transport requires masks to be worn on board Belmond Royal Scotsman, except for when eating and drinking or in your private cabin. Temperature CheckGuests will have a contact-less temperature check on on arrival at Edinburgh Waverley Station. Anyone who does not complete the check will not be permitted to board the train. Check InCheck in is at Edinburgh Waverley Station, platform 2. Here is a map of Victoria Station. Belmond staff escort guests for the temperature check before offering an invitation to board the Royal Scotsman. Social distancing is observed. ContactIn an emergency on the day of departure, please call the Manager on Duty on +44 (0)7799 647626. On Board Belmond Royal Scotsman
StewardCabin stewards and staff will be on hand throughout the journey. CleanlinessBelmond Royal Scotsman is uncompromising in its approach to cleanliness. They have collaborated with leading health and hygiene authorities to ensure guests, employees and community are protected. Enhanced protocols have been implemented, which will be constantly reviewed to guarantee even-higher standards are upheld. In-Cabin Care PackageIn your cabin, you’ll find a selection of care products – hand sanitiser, bactericidal wipes and face masks – for use during your stay. Services On RequestPlease request the following services : nightly turn down, complimentary tea and coffee in your cabin, magazines and other additional services. Housekeeping services are available upon request. Please arrange with your cabin steward. Dining CarsSeating in dining cars ensures all parties are at a safe distance from each other. In-Cabin DiningIf you would like to dine in your cabin, please speak to your cabin steward. MenusThe culinary team is on board to prepare seasonal dishes from a specially curated table d’hôte menu. Dietary RequirementsBelmond Royal Scotsman accommodates dietary requirements wherever possible (with the exclusion of diets of a strict religious nature). Guests must advise 5 days before departure of any specific needs. SpaThe Haybarn Spa is closed at present. Out and About - Tailored ExperiencesTake advantage of a wide array of outdoor activities. On request hikes, mountain biking, paddle boarding,
pony trekking and other experiences can be arranged.
CONTACTPlease contact the Club with any questions about Belmond Royal Scotsman Health & Safety or to book. For more information on Belmond’s commitment to safe travel, go here.
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